Product Services Associate

Job Description

As a fast-growing company of over two hundred people, we are looking for a talented Product Services Associate to join our team in the Boston office. The candidate will assist with the collation of client investment valuations and other key inputs towards the preparation of error free client reporting. This is a critical aspect of our business and is dependent on accurate and up-to-date data being captured in our systems. The primary responsibility of the Product Service Team is to compile, validate, record, and upload data accurately from various sources into our systems.

The candidate will be an integral member of the global operations team working closely with the Client Service and Investment teams across all offices. This will include the review, interpretation, and processing of a number of key data points such as fund financial statements, monthly/quarterly letters, client capital account statements, capital calls and fund performance data. Additionally, the candidate will be expected to help evolve our operational processes and procedures, as well as contribute in other areas via assigned project work. Specific aspects of the role are outlined below.

The company has a ‘small business’ atmosphere and attitude. The successful applicant should be ready for wide- ranging responsibilities in multiple areas and will be expected to be flexible and willing to do whatever it takes to contribute to the firm’s continued success.

Data Retrieval and Processing:

Support the Partners Capital Reporting inbox, processing external investment data into proprietary client management and reporting systems. This includes fund and client level statements and estimates as well as private equity documentation such as capital calls and distributions.

Collate and verify key client data to ensure internal reporting data is valid and accurate.

Database Maintenance:

Maintenance of in-house performance database, including investigation of discrepancies to source data collected via external market data vendors.

Responsible for the creation and ongoing monitoring of products, performance streams, benchmarks, and client statement entities within proprietary databases. Liaise with external vendors and administrators to source underlying asset data.

Client Accounts Reconciliation:

Proactively monitor team email inbox and resolve internal queries from Client Service and Investment teams.

Assist client teams with cash and positions reconciliation, as needed.

Investigate and resolve discrepancies between internal records and custodians or fund administrators.

Pooled Vehicle Process Management:

Manage the internal reporting of our inhouse fund of fund vehicles. This involves working to tight deadlines to ensure all internal records, including NAV’s, fees & performance, match our fund administrators.

Work closely with the Pooled Vehicle Team to address and fix any discrepancies with fund administrators. Cleary communicate any reporting delays in a timely manner to management.

Process Enhancement and Projects:

Review current Product Service Team processes and procedures to help identify areas of improvement and system enhancements.


The ideal candidate will have strong attention to detail, problem-solving skills, and ability to multi-task in a fast- paced environment. They must be comfortable interacting with employees in other teams, including senior management. They should demonstrate excellent organization skills with a proven ability to multiple tasks and meet tight deadlines.

  • Prior work experience (0-1 years). Investment operations experience or internships preferred, but not required.
  • Undergraduate degree (any field). Strong GPA and SAT scores.
  • High degree of attention to detail and experience inputting and reviewing large sets of data.
  • Strong organization skills and ability to multi-task and prioritize daily workloads.
  • A dependable team player with a commitment to completing tasks on time. Self-motivated and accountable.
  • Proficiency using Microsoft Office, particularly Excel/PowerPoint/Outlook.
  • High degree of integrity and professionalism with strong interpersonal and communication skills.
  • Comfortable receiving and providing feedback from/to direct manager and Partners.


Our salary and benefits package is competitive and includes a base salary, a performance-based cash bonus and a deferred compensation program directly linked to firm profitability, designed to support retention and incentivize long-term employees. Partners Capital is committed to the development of its staff and provides extensive on-the-job learning and training opportunities. We also support pursuit of professional certifications as appropriate to each individual.

Contact Details


Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.